Business Startups: How to Start your Business Successfully

Starting Up A Business: You Need a Business Plan 

Starting a business is an exciting and yet daunting time for everyone, from the seasoned veteran to the first time start-up. Starting up a new venture in any field is one of the most frightening steps anyone can take. Stepping out from the known and safety of being part of another community to stand alone with your idea sounds exciting and thrills people, but also creates a mountain of new and often insurmountable challenges.  

  

The excitement of starting a new business can be quickly matched (and outshone) by the size of the daunting challenge you have set yourself. Where do you start in turning your idea into a business? For many it is talking it through with friends and family, seeing if it has legs, if it is a runner, trying to find the next step in turning the idea into a business.     

Hidden Challenges Facing All Entrepreneur

The next stage for many is to try to write down a plan of what they are trying to launch. This is where most people struggle, what to plan and how to plan what you are doing. How to turn your embryonic idea into a fully sized business is one of the hidden challenges facing every entrepreneur.

For many creating a business plan, is too big a challenge, re-defining it as a pointless exercise, or more realistic something they know they need to do, but want to postpone having to do it until the last moment, or later. Quite often planning their business is something entrepreneurs want to or try to delegate to other people. They want to keep the model flexible, or often in their head, I am working on it are other phrases I come across.

Putting All the Pieces Together

Yet to take any idea from embryonic idea to a recognizable business model, requires an investment in planning all the details of your business. Not just focusing on the core product or service, the exciting concept, but functional aspects of how the business will operate, from where and how, what operations have to be undertaken and by whom.   

Then a business needs to answer the biggest challenge, where will the customers come from and how. This key area is one, which entrepreneurs struggle to define publicly and honestly, relying on the old adage “build it and they will come.” But turning an idea into a successful business requires more than hope, it requires a clear plan, based upon a defined winning strategy driving a business model which makes sense and explains why it will succeed.

Defining The Optimum Solution  

The first step many successful entrepreneurs undertake is to review their idea and build their strategic plan, to take their idea from embryonic idea to a fully formed business model. From understanding your market and the size and scale of opportunity, to working out where to position yourself and what needs to happen to create interest in what you are offering and how you need to respond to it.

Developing a strategic perspective is a vital first stage in developing an agile and responsive business, by defining your strategic plan enables entrepreneurs to fully assess the whole business model, evaluating all aspects of your business and giving you all the ingredients for a business plan.   

Take Some Action

However you decide to start your business, do look for support. Run your idea past experienced people in bringing businesses to market, look at answering the difficult questions early, while optimism is vital, so is reality as is persistence.

 

If you are looking to develop your business model then look at developing your strategic plan for your business then why not look at my book Strategy: The Leader's Role by Richard Gourlay which will help you develop your strategic plan for your business.  

Successful Business Leaders Plan Their Business For Success

Successful Business Leaders Plan Their Business For Success

Executive Summary

Business planning often gets a bad press, yet those who do sit down and plan their business are so much more focused, confident and successful than those who float along with the economic tide. Over the past ten years as a strategic planner I’ve worked with hundreds of business owners and seen how those that create a plan and implement it, do so much better then those owners who try aimlessly lead their business on a wing, a prayer or a dream.  

According the latest BERR report, Small and Medium-sized Enterprises (SME’s) together accounted for 99.9 per cent of all enterprises, 59.8 per cent of private sector employment and 49.0 per cent of private sector turnover. SME’s really do matter to the British economy, despite this they receive little effective support from Government agencies despite being the backbone of the economy, employment, and innovation. Small business matters to every economy and those which plan their growth outperform those that don't.      

Why Businesses Don’t Plan       

“If you don’t make things happen, things will happen to you” Lanes Company

Having questioned business owners over the last decade there are many reasons why owners have not put a plan in place and executed it. The excuses range from not having the skills, not able to make the time, or have the conviction of their thoughts. Nearly all business owners know they should have a plan 'we had one when we first started, but have not looked at it since’ is a common theme.  

The other key factor is being too busy fire fighting, to realise that preventing fires starting is the best way to not have to fight them.  If business leaders do not believe in their business plan and don't follow them, then the value of business plans in driving your business forward and achieving their goals is limited.  

Do business owners not see the value in developing a plan for their business? On the other hand, is the classic perception for business owners that frenetically staying alive is seen as being successful? For many not knowing how to plan or what to plan is another major reason why people haven’t and don’t plan their business. Where to start,  or knowing what they are trying to achieve immediately puts business leaders off planning.

Business planning is also often at fault, the most common reason people have a plan is to secure funding from banks, that’s when banks did fund business start-ups (now they just offer a high interest mortgage backed by the Government). Therefore, once people have received funding they no longer see the main advantages of planning (and the real advantages are not around money). 

Planning Skills – Have clear GOALS

"The discipline of writing something down is the first step toward making it happen." - Lee Iacocca

Business planning takes time, resources (grey stuff) and commitment. Its not the executive trip to some exotic away weekend planning, but some time allocated to review where you are as a business, how your sector and industry are performing and what you want to achieve in the future. Whether it is looking at the next year or planning the next five years, everyone who owns or directs a business is responsible for setting its direction. However, just having a plan in your head, with the classic defence of ‘its flexible at the moment’ is either ducking the responsibility or deluding themselves. 

Great leadership is about developing a clear vision for your business and turning it into a plan with clear goals and objectives delivered through action plans. The only way to have a plan rather than a dream is to have it written down, turned (if it is not already) into an action plan which is resourced and owned by someone to deliver. Only then do businesses go forward in a deliberate purposeful way. 

Only then do the right things happen because you made them happen and only then can everyone, employees, shareholders, customers, channel partners and even other halves, see your dream, share your dream, deliver your dream. That’s when planning works. It is a written document, which lives within your company, and it doesn’t matter if you are a one-man (woman) band or running a multi-national Plc.

What Planning Delivers

"In the absence of clearly-defined goals, we become strangely loyal to performing daily trivia until ultimately we become enslaved by it." – Robert Heinlein

Planning provides focus in strategic direction, its provides clarity of where the business is and where it is going as well as a vehicle for getting from where you are to where you want to be, in your market, with the customers you want. Planning time provides time to reflect on personal and corporate goals, time to share and channel new ideas while reviewing existing activities.

Planning in a structured and open format develops clarity of purpose and a clear understanding of the organisational and individual skills people have and can use to leverage advantage. Bringing in outside views widens the planning horizon, which can drive businesses forward, which is why many successful businesses use non-executive directors or outside specialists to help drive their business forward. That is one reason why so many people volunteer to get support from people like the Dragons from Dragon’s Den, they are looking for expertise and advice which gives them confidence to go forward as much as the money.   

British business owners need to plan, more often to keep being successful. Good planning creates and sees opportunities as owners and directors lift their heads up from the daily grindstone. How often should you plan? Well it all depends on the speed of your market’s evolution, but even stable and stagnant businesses should review their business every year, and not just a light dusting (add ten percent and change the year) but strategically review what and how well they are doing.

It is only by looking for fresh opportunities and how to take best advantage of them, by planning your business around those opportunities that companies successfully compete in today’s business environment.

Planning is not a four letter word

“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage" Jack Welch

The old adage, compete or get beat, is more relevant today than it has ever been. The rise of the internet means there are no secrets, competitive advantage lies with those who can see an opportunity and adapt fastest to take advantage of it. Those owners and directors who see and go for opportunities become the stronger ones, and that is where good strategic business planning provides it real advantage.

By orientating a company to where it can retain better, win new and develop existing customers companies that plan their success outcompete in their sector, and equally importantly have everyone focused on where they are going. From the smallest to the biggest every business needs to have a plan that is written down, owned and guiding your business in the direction you want it to go.

Good Luck

   Richard Gourlay 

See how great leadership can be enhanced by business planning skills to deliver innovative business plans using robust, tried and tested and easy to use business planning tools, click here to see my video on how to take the guess work out of your business success.

Other resources on Leadership: www.cowdenconsulting.com
Other resources on Leadership www.richardgourlay.com

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The power of WHY to consumers

Will they BUY?

In the old days people used to buy what companies did, what they made, where they sold it and bought what they promoted. That was the age of big marketing and sales budgets, when big adverts worked, by driving demand through pushing products down channels, offering promotion and celebrity endorsement to generate business. 

The age of the Unique Selling Proposition we are special because..... so you will buy! It was the 1980 and 1990's so the world did as it was told: “we make what you want because we tell you want you want because we know about your needs”.      

Honest is essential

Then ethics came into play. As the internet began its infancy, the power of globalisation was laid bare by the internet. people asked more about how companies did things? Where were products sourced and how became important. Why were the premium footballs, such as those which David Beckham kicked, being made by blind children in India for a few rupees. Why were the clothes models wore being made in sweat shops where workers earned less than for a dollar a day? 

The internet changed how the media could communicate, explaining how household names operated and could afford those huge marketing budgets. This forced companies to change their practises (not their policies though) by educating and fighting back against the likes of Naomi Wolfs’ No Logo expose for example.

How business operated mattered, and so in response companies upped their awareness of their social impact and visibility through corporate social responsibility. How people did things mattered not just when the likes of Bhopal and Exxon Valdez disasters struck, but in everyday life. 

Fair-trade has become a household name in consumer goods, with high street stores vying for credibility of having an ethical policy, supporting local goods and having transparent policies of how they operate. This gives more confidence but leaves companies open to further scrutiny and often to unsatisfactory answers to vital key questions, not at least within developing countries, who are now the fastest growing emerging markets for many brands.

Why! - should I buy from you?

The biggest question which consumers and business now asks people is why businesses are doing these things.  Everyone has become so empowered with information sources that people want to buy the WHY, not the what. Buyers want to understand the ethics of the company and importantly the people behind the decisions it takes. Customers want to know that these decisions accurately reflect the real cultural and values that company has, not just the marketing hype, which the brand portrays. Today this is the real power of the internet.

What’s the real purpose of the company, who and what is driving it and what does it really believe in and stand for. No longer is a small donation to a local charity enough to say it supports the community, customers want to know how much, who gets involved, is it company wide and deep or just a year end tax saving.

What do the decision makers really value, their life story, their values really matter, and how they treat all their people now determines as much if not more in buyers minds than the value the products communicate.       

In fact the world has changed completely, confidence comes not from what you say but why you are saying it. The educated and informed world means that its not just politicians who have seen their reputation tarnished but any business in any sector who does not explain it why factor.

No matter what sector you are in, understanding the still emerging power of the internet in sustaining your reputation is essential and never more so than in explaining why you are in business and why you matter.

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What makes a great BRAND

What makes a great BRAND?

Despite what marketing people passionately believe most people don’t think about brands, they just get on with their lives. The coffee they buy, the supermarket they go to and petrol station they visit happen almost by accident. In Britain today we are too busy to think through these everyday inconsequential purchases, focused on saving time, not forgetting something or rushing from place to place on a tight deadline. So do brands matter and if so why and how?

Consumer Choice

Let’s start with the basics, the consumer has choices, endless choices if they choose to use them, but in many everyday cases as in my examples above, the consumer sacrifices those choices for simple expedience. The inability to see (or value) brand differentiation, between Starbucks and Costa, between Tesco and Morrisons between BP and Shell, and yet they each fight for space in consumers minds through tiny differences which if we stop and think about do actually exist and we the consumer do actively value.      

So much more than First Impressions

So in today’s Britain, what is important about a brand? Is it the halo effect, the first impression, like the smile on the front of a car or is it something more, something deeper and more tangible? Ask the owners of Sunny D (the 90's orange juice lookalike) and you will find that the halo effect does not last if your brand is not true to itself and to its consumers. Customers have to believe in a brand, it must tell the truth, be transparent and honest if it is to be successful. Gerald Ratner (former MD of Ratners the jewellers who said about his products "because it's total crap") also found out that in today’s world everyone must truly believe in the brand, not just the marketing department but the whole company has to believe it and most importantly practice the brands beliefs.

Clear Brand Strategy

Being clear and precise is also important in the company’s messages for a brand to succeed, a strong undiluted brand message must enthuse internally but must also consistently connect with customers through touch points, look at Innocent, Dorset Cereals or Apple as classic examples of touch point. They also demonstrate a clear story delivered with passion about who they are what they do and why they matter. This focused and consistent message is not just a marketing message but an ingrained set of values which consumers buy into with passion. These brands not only position themselves as premium players in their fields and earn more but they also continuously find new ways to spread their key messages to customers, they have a clear brand strategy to achieve it.       

Everyone Lives the Brand

Another vital aspect of any brand success is that the people within that brand demonstrate what they preach, they live that lifestyle, support that brand and contribute to its success. It is their lifestyle, it is a part of the way they and their brand do business.   

Great brands go beyond the brand to understand its real value to existing customers but also to tomorrow’s customers.  Whether it is a family run local shop or a global supermarket chain great brands position themselves so they develop and hold a market position to develop long-term success.   

Great Brands

Great brands also develop their own uniqueness, not just the product or service but the whole package is how we do it around here. There needs to be not only consistency but the brand hand writing and value on how they do it. The best brands always develop singular simple signals for customers, cutting through jargon to create clarity without patronisation.    

For brands to succeed in today’s global markets these golden rules have never been more important as consumers have never had so much information, but if you follow these simple rules of brand success you can develop and maintain a great brand.   

Looking for Advice 

If you want to develop your company's brand and are looking for some advice on developing your company, its marketing, its sustainable competitive advantage then contact us at Cowden to see how we can assist you, or read more about us in this blog or at Cowden.

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Cowden is a strategic planning and implementation business which works in partnership with customers to grow and develop their business, contact us to learn more.

Great LEADERSHIP is all about your VISION

Great LEADERSHIP is all about your VISION

Vision, is as we all know the most important leadership trait for a successful leader to have. That does not mean they can see but that they have a strategic vision for their business. Great leaders may be charismatic, they maybe forceful they may even be likeable, but for them to be successful they must have and be able to communicate and inspire others through their vision. 

According to Right Management consultancy’s survey of 1439 chief executives and senior HR people from 707 organizations across the globe found that the outstanding trait of successful leadership is the ability to create and communicate a VISION was the most important characteristic for success. The score of 92%, demonstrates just how important a characteristic this is across such a large number of very senior people in business.   

Business VISION

The Right Management consultancy http://www.right.com, which is owned by the Manpower group: http://www.manpower.com survey provides clear confirmation to everyone in leadership positions that the single most important factor for success is that of creating and communicating a clear vision to their people.   

“Without a clear vision no leader can succeed today in business”

Leader v Manager

The key difference between a leader and a manager is often simply summarised in that a leader sets direction while a manager ensures the delivery of the plan, or elements of it. This simplified statement is a good starting point in explaining how these two roles can be clearly defined.

The research, which is heavily influenced by North America, revealed that leaders evolve from a wide variety of backgrounds, experience and job functions within companies across a wide range of industries.  Western corporate CEOs are most likely to come from Operations and Finance, with more specialised areas providing a less likely route to becoming a chief executive.

Failing Chief Executives

Conversely, the top factors that contribute to the failure of chief executives include a wide-range of factors, which include both soft skills factors as well as the obvious failure to achieve acceptable results. The leading reason cited for failing chief executives is the failure to build relationships or team culture, reflects today’s’ importance of talent management.

The reflection that science is now more important than the science is evident:  “Leadership development today is more science than art,” said Sue Roffey-Jones, practice leader at Right Management. “In today’s business environment leadership development needs to be grounded in real work and focused on the critical competencies required for success in Chief executive level roles.”

Key Skills

The importance of being financial and operationally literate to the CEO role is also becoming more evident: “We would assume that people are promoted to CEO from operations and finance because they are perceived to have developed competencies that are important for the CEO role,” said Roffey-Jones. 

“However, given what research has revealed to be the critical competencies for a CEO, how would a company develop leaders who have demonstrated a track record of ‘Creating a strategic vision’ and ‘Inspiring others and maintaining leadership responsibility’ when these roles are more likely to be the fairly exclusive domain of the CEO?” said Roffey-Jones

Succession Planning

The importance of succession and smooth transition is becoming more important. With the exception of the sudden changes, such as BP’s sudden need to be seen to change direction in response to events, companies today are investing time and effort in succession planning. Good well planned succession planning ensures long-term shareholder value and the ability of avoiding the football management culture of change.     

Executives, board members and business leaders all recognise that talent management plans, including succession management have become essential for sustained performance in today’s organisations. 

If you want to develop your company's position then there needs to be a vision for it, where it is going and why. If your look for some advice on developing your company, its marketing, its sustainable competitive advantage then contact us at Cowden Consulting to see how we can assist you, or read more about us in this blog or at Cowden Consulting.


Or learn how to plan your business successfully see our video to learn more:-  http://www.cowdenconsulting.co/uk  

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Cowden Consulting is a strategic planning and implementation business which works in partnership with customers to grow and develop their business, contact us to learn more.