In doing so Craghoppers redefined how the industry delivered value to customers and how retailers could successful operate and compete within the emergence of internet retailing.
The business formerly Sheffield's Camping Caravan Centre (universally called CCC) its owner approached Richard to ask how to exit his business so he could retire. Richard was instrumental in the transfer of the business to new owners and investors into Go Outdoors.
Richard provides senior people, from business owners and directors with the skills, time and resources to develop winning strategies for their business. Richard works with leaders particularly in high-growth companies and rapidly changing sectors to develop leaders able to drive their organisation forward.
Richard also gained his third degree in Return On Investment (ROI Phillips method) enabling him to evaluate customer's learning and development. Highly relevant to leadership development, being able to evaluate the impact new skills makes on a business is at the heart of ensuring investment is paying off for a customer.